Care Coordination Helps Maximize Your Benefits

Who’s on my care team?

• You, the member!
• A registered nurse and/or social worker
• Healthcare providers like your doctor
• Subject-matter experts are here to help when needed, like a medical director and behavioral health experts

I’m a new member. What happens after I enroll with My Choice Wisconsin?

• New Member Welcome Packet – your informational packet will arrive in the mail.
• Welcome call and assessment – A My Choice Wisconsin BadgerCare Plus representative will call you 30 to 60 days after your enrollment date. They will introduce themselves and welcome you to the program. They will ask you questions to complete the new member assessment.
• Based on the answers you provide during your welcome call, as well as if you have certain diagnoses or conditions (diabetes, pregnancy, etc.) you may qualify for care coordination. You will be notified via phone call by a nurse or social worker.

What does my care team help me with?

• Connecting you to food, housing, and/or other community resources as needed
  • This includes programs like the WIC nutritional program and prenatal care coordination services that can help with newborn supplies, like diapers and infant equipment
• Creating a care plan for your health needs
• Setting health and safety goals
• Finding the doctors and treatments you need
• Coordinating appointments
• Helping you understand your benefits