Contact Us for Caring Service & Support

We’re here to help our members, providers, and the community find the information they need. If you haven’t found what you’re looking for on our website, our Customer Service team would be happy to assist.

My Choice Wisconsin Customer Service (Family Care, Partnership, SSI, and Dual Advantage)
Office Hours: 8:00 AM – 4:30 PM Monday – Friday
Toll Free: 1-800-963-0035
TTY: Wisconsin Relay 711

BadgerCare Plus Customer Service
24 Hours
Toll Free: 1-855-530-6790
TTY: Wisconsin Relay 711

My Choice Wisconsin Administration Office Address:
10201 West Innovation Drive
Ste 100
Wauwatosa, WI 53226

For assistance sending an encrypted email, Media and Outreach Inquiries, or to reach our Human Resources department, scroll down to see Additional Contact Support below.

New to Long Term Care, Medicare or Medicaid?

Your local Aging and Disability Resource Center (ADRC) is a great first step in learning about eligibility and options for yourself or a loved one. ADRC staff can provide resources and counseling to get you on the right path. Find your local ADRC by searching for your county here.

Additional Contact Support