​Caring Starts with a Dedicated Team

Who’s on my care team?

  • You, the member!
  • Your Care Manager and your Registered Nurse (RN) are your main contacts and the primary managers of your care plan
  • My Choice Wisconsin subject-matter experts are here to help when needed

I’m a new member. What happens after I enroll with My Choice Wisconsin?

  • New Member Welcome Packet – your informational packet and member ID card will arrive in the mail
  • Welcome call – your care team will call you within the first three days of your enrollment date to introduce themselves and welcome you to the program
  • Home visit – your care team will set up a home visit within 10 calendar days of your enrollment date. We like to visit you at home to:
    • Get to know you 
    • Share information about the program
    • Make sure you’re living in a safe and healthy home
    • Talk about the care planning process

What does my care team help me with?

  • Creating and updating your care plan and making changes when needed
  • Determining health and long-term care goals
  • Coordinating your services
  • Functional and financial eligibility for the program
  • Self-directing your services
  • Employment in your community
Family Care Care Team Diagram

Get More From Family Care

Program Locations

Family Care creates a plan for members to live as independently as possible.

See County List

Member Resources

Access member resources for the Family Care program.

Find Program Info

Self-Directed Supports

My Choice Wisconsin promotes member independence through Self-Directed Supports.

Learn More