Caring Starts with Finding the Information You Need
Here, Family Care members can find important resources and program information. See the library below for all member documents or use the search bar to find specific documents.
Can’t find what you need or need help in another language? Contact My Choice Wisconsin’s helpful Customer Service staff.
Scroll down to find these and many other commonly used resources:
Family Care Member ID Card
When you select My Choice Wisconsin for the Family Care program, you will receive your Member ID card in your Welcome Kit. Please make sure you keep your My Choice Wisconsin Family Care ID card with your Forward Health card.
Forward Health Card
You will receive your Forward Health card by mail from the State of Wisconsin Medicaid program.
Resource Downloads for Family Care
You will need Adobe Acrobat Reader to view and print PDF files. Download A Free Copy If you need materials in other formats or languages: Visit Help In Other Languages.
Member Rights and Medicaid Grievance & Appeals – Lao
November 1, 2024 | pdf (456.19 KB) | Family Care, Medicare Dual Advantage, Partnership
Member Rights and Medicaid Grievance & Appeals – Russian
November 1, 2024 | pdf (430.19 KB) | Family Care, Medicare Dual Advantage, Partnership
Member Rights and Medicaid Grievance & Appeals – Serbian
November 1, 2024 | pdf (425.48 KB) | Family Care, Medicare Dual Advantage, Partnership
Member Rights and Medicaid Grievance & Appeals – Spanish
November 1, 2024 | pdf (425.86 KB) | Family Care, Medicare Dual Advantage, Partnership
Multi-Language Interpreter Services – Medicaid
March 7, 2023 | pdf (204.72 KB) | Family Care, Partnership
Notice of Nondiscrimination and Accessibility Requirements
October 14, 2024 | pdf (517.85 KB) | Family Care, Medicare Dual Advantage, Partnership
Notice of Privacy Practices – Arabic
October 11, 2024 | pdf (199.75 KB) | Family Care, Medicare Dual Advantage, Partnership
Notice of Privacy Practices – Chinese
October 11, 2024 | pdf (236.51 KB) | Family Care, Medicare Dual Advantage, Partnership
Notice of Privacy Practices – English
October 3, 2024 | pdf (324.66 KB) | Family Care, Medicare Dual Advantage, Partnership
Notice of Privacy Practices – Hmong
October 11, 2024 | pdf (114.41 KB) | Family Care, Medicare Dual Advantage, Partnership
Directory Resources for Family Care
Provider Directory
Find a My Choice Wisconsin provider in your area. Search by type, location and more.
Search ProvidersGrievances & Appeals
We take your member rights seriously. Learn how to get help with an appeal.
Rules & ProceduresGet More From Family Care
Self-Directed Supports
My Choice Wisconsin promotes member independence through Self-Directed Supports.
Learn MoreEmployment Support
Employment looks different for everyone; at My Choice Wisconsin, we want to take that journey with you.
Start Here