The Wisconsin Department of Health Services has made the following updates to the electronic visit verification (EVV) webpage:

• The new EVV Lifecycle flyer provides an overview of how the EVV visit record fits into the general claims process.
• The improved EVV ID help sheet explains how provider agency administrators can find the different ID numbers needed for EVV.
• The improved EVV worker visit card template can be used to organize EVV visit information for workers. It now includes a service code table for easy reference. (Fillable Word version on 10/19/21 EVV News page.)

Be sure to visit the EVV Announcements webpage for up to date information about EVV in Wisconsin.

If you have questions or comments about EVV, please contact Wisconsin EVV Customer Care via email or phone at 833-931-2035. Customer Care hours are Monday–Friday, 7 a.m.–6 p.m. CT.